FAQ's

Q1. What are the payment terms?
A. With new customers we work on Sight L/C or 70% advance basis.

Q2. Can I phone or fax you?
A. Yes, you can Call us on : [92-423] 5774669-70.

Q3. Can we visit you and buy directly?
A. Yes you can visit our office in Lahore, we also display at some of the major industry fairs.

Q4. How soon after ordering will my order will be shipped?
A. We usually ship out goods in 30-45 Days from product approval but it all depend on the quantity.

Q5. What is your policy on returns?
A. we are committed to dispatch best and refine products even then Any defective goods may be returned for repair or replacement.

Q6. What are your shipping costs?
A. Shipping costs depend on ship mode, destination and size of consignment. Please write to us for more details on specific orders. We can make shipments by Sea, Air or International courier.

Q7. Can I ask for sample?
A. You may ask for product samples. We can also develop samples based on new designs provided by you.

Q8. How soon can I get sample?
A. Samples usually take 2 weeks to ship out.

Q9. How much will it cost me for sample?
A. We offer samples at production prices to our well renowned customers.

Q10. Do you have any MOQ?
A. yes,but varies product wise.

Q11. From where do you purchase raw material?
A. We purchase raw material locally from Pakistan